5. LEGAL NOTICE

Business details

This website and online store are operated by:

Sijie Wang, operating as Elio Marchetti Sole proprietorship, Ontario, Canada 50 Ordnance Street, Toronto, Ontario M6K 0C9, Canada support@eliomarchetti.com 226 868 8380

[ONTARIO BUSINESS REGISTRATION: if "Elio Marchetti" is registered as a business name in Ontario, add the Business Identification Number here, for example "Business Identification Number (BIN): 123456789". If it is not registered, delete this line.]

[GST/HST: if you are registered, add "GST/HST registration number: 123456789 RT0001". If you are not registered, delete this line.]

Nature of the business

Elio Marchetti is a retailer of decorative lighting. We are not a manufacturer. We do not own a factory, a workshop or a kiln.

Most of our catalogue is sourced from Radilum, a lighting manufacturer and exporter. Orders are fulfilled and shipped from their facilities, and returned goods are sent back to them. Product specifications and much of the product photography on this site are supplied to us by Radilum and published as provided.

Full detail is on our Sourcing and Suppliers page at eliomarchetti.com/pages/sourcing

Product claims

We do not claim electrical safety certification for any fixture unless the certificate and its file number appear on that product page. Where a product page names a material, that name comes from our supplier. Where a piece is a stone effect glass or composite rather than natural stone, the product page says so.

Hardwired fixtures should be installed by a licensed electrician in accordance with local electrical code.

Governing law

These pages and any purchase made through this store are governed by the laws of the Province of Ontario and the laws of Canada applicable in Ontario.

Complaints and disputes

Write to support@eliomarchetti.com with your order number. We answer 10am to 6pm Eastern, seven days a week, and aim to reply within one business day. If you are not satisfied with our response, consumers in Ontario may contact Consumer Protection Ontario. Nothing in our policies limits your rights under applicable consumer protection law.

Policies

Our Return and refund policy, Shipping policy, Terms of service and Privacy policy are linked in the footer of this site and at checkout, and at eliomarchetti.com/pages/legal